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Soon Seng Truck & Parts Sdn Bhd, acclaimed as one of the reputable authorised Hino dealers in the southern region delivered 20 new trucks to Hitachi Transport System recently.
Hitachi Transport System (M) Sdn Bhd (Hitachi TS) recently took delivery of 10 units of the Hino 300 Series range of light-duty trucks and 10 units of the 500 Series range of medium-duty trucks at its new cold warehouse.
The vehicles were purchased from Soon Seng Truck & Parts Sdn Bhd, acclaimed as one of the reputable authorised Hino dealers in the southern region. It is said that Hitachi TS is impressed by Hino’s commitment as a principal in supporting Soon Seng.
Hino Motors Sales (Malaysia) Sdn Bhd (HMSM) is committed to providing Hitachi TS with comprehensive training to its drivers. The wide service network provided by HMSM impressed Hitachi TS, with 110 authorised outlets to provides sales, service and spare-parts to customers. ‘Excellent’ after-sales service is hailed as one of HMSM’s strength since its inception in Malaysia in 1977.
Incorporated in 1988, Hitachi TS currently has an operating fleet of 87 units with the support of 475 dedicated employees. The 5,000m2 new cold warehouse in Nilai, which commenced operations on 1st November, 2018, marks the entry of Hino into its cold chain logistics business.
The newly established facility aims to improve the efficiency in responding to customer’s needs and requirements in cold chain distribution. Besides providing temperature controlled warehousing and delivery service that complemented with its security management system, Hitachi TS also aims to create value to customers by introducing SmartLogistics Technology into the logistics service it is providing.
The handing of a mock key by HMSM Managing Director Ken Iwamoto to Hitachi TS Managing Director Akihito Nii was witnessed by the management team and staff from Hitachi TS and HMSM.
“Hino’s mission is not only to develop a product that is a perfect fit for each customer’s business but also ‘To Keep 100-per cent Up-Time’ and ‘Minimise Vehicle Life-Time Cost’ through our strong after-sales support. Our Hino Total Support Service team would provide Hitachi TS with full comprehensive support to ensure their daily logistic operations run smoothly. The two Values – ‘To Keep 100-per cent Up-Time’ and ‘Minimise vehicle Life-Time Cost’ – are our fundamentals.”
With the Hino Total Support Customer Center in Sendayan, he said, the company was going one step further to deliver the best support to customers with the necessary training and safety driving techniques to ‘skill up’ their drivers and ensure their trucks were looked after well.
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