Hino Malaysia organised the Hino Ultimate at the Hino Total Support Customer Center (HTSCC) in Sendayan, Negeri Sembilan. This 2-day Hino professional driver’s skill contest was the first time held outside Japan.
Hino Ultimate Drive 2018 Successfully Organised
Hino Motors Sales (M) Sdn bhd (HSMS), a subsidiary of Hino Motors Limited Japan, recently organised the Hino Ultimate Drive 2018. This was the first time a Hino professional driver’s skill contest was held outside of Japan.
The 2-day event was held on 4th and 5th September in the Hino Total Support Customer Center (HTSCC) in Sendayan, Negeri Sembilan. The HTSCC is Malaysia’s only training centre for the commercial vehicle industry and the world’s 1st training circuit operated outside of Japan. With this circuit, Hino drivers could further enhance their driving skills especially in road handling, safety and fuel efficient techniques. This more-than-RM8 million HTSCC is expected to improve customers’ experience and help instil customers satisfaction and loyalty towards the brand.
The HTSCC professional drivers’ training curriculum focuses on safety, defensive driving, fuel-saving driving and driver familiarisation training. It consists of 4 areas of training namely theory, practical driving skills, daily vehicle inspection habits and fuel-efficient economy driving.
The company says it highly values regular training and equips Hino vehicle owners with the latest product knowledge, safety and eco-driving skills and techniques. HSMS hopes to reach 6500 drivers in the near future and plans to open the training centre for the use of government and public agencies to ensure that their training programmes for professional drivers are successful.
Last year, Hino Malaysia secured the number 1 sales position in the Light Commercial (LCV 4-wheeler), Medium to Heavy Commercial Vehicle (MHCV) and bus categories as reported by the Malaysian Automotive Association (MAA).
Hino Malaysia is confident its 40 years’ presence in the country would not only increase performance in sales but also after-sales service through various customer engagement programmes.
Ken Iwamoto, Managing Director of HSMS, was present to officiate the occasion. He said Hino built a solid reputation through its outstanding products based on Quality, Durability and Reliability (QDR). Hino’s mission was not only to develop a product that was a perfect fit for each customer’s business but also to ‘Maximise vehicle Up-Time’ and ‘Minimise vehicle Life-Time Cost’. “With the HTSCC in Sendayan, we strive to deliver the best support to our customers with the necessary training and safety driving techniques to upgrade the skill of their drivers and ensure their trucks are well looked after.”
Road safety has always been a paramount concern in Malaysia. Hino is doing its part to help reduce the accident rate due to human error via this defensive driving training programme and competition. “We also hope to contribute towards the cost effectiveness of our customers’ business operations through the inclusion of eco-driving techniques and habits,” added Iwamoto.
2018年日野终极驾驶
日野汽车销售（马）私人有限公司（HSMS），日本日野汽车有限公司子公司，近日主办了2018年日野终极驾驶。这也是日野第一次在日本外举行司机技巧竞赛。
这个比赛在9月4日和5日于芙蓉申达央（Sendayan）的日野全方位客户支援中心（HTSCC）举行。该中心是马来西亚唯一的商用车培训中心，也是日野在全世界第一个设在日本之外，用于培训的赛道。有了这个赛道，日野司机就能更进一步加强他们的技能，特别是道路操控、安全性及节油技巧。这个投资超过8百万令吉的日野全方位客户支援中心，预期可改善客户经验，慢慢灌输客户满意度和对品牌的忠诚。
该中心的专业司机培训聚集于安全、防御性驾驶、节油驾驶和司机熟悉度驾驶培训。它包含4大部分：理论与实际驾驶技巧、日常车检习惯及节油驾驶。
日野说他们非常重视定期驾驶培训，因此会经常为日野车主提供最新的产品知识、安全性、环保驾驶技巧等培训。该公司希望在不久的将来达到培训6，500名司机的目标，并计划将该培训中心开放给政府和公共机构使用，确保他们的专业司机培训计划得以成功。
去年，据马来西亚汽车公会（MAA）的数据显示，日野马来西亚在轻型、中型及重型商用车，还有巴士方面的销量都高居榜首。
日野马来西亚公司深信它在马来西亚的40年里，不仅提高了销售业绩，也透过各种客户参与计划，提升了他们的售后服务。
出席该活动的日野汽车销售（马）私人有限公司董事经理岩本显说，日野透过建基于品质、耐用性及可靠性（QDR）的卓越产品建立了一个良好的声誉。日野的使命不仅只是研发能够完美匹配每一位客户生意的产品，还要最大化提升车辆的出勤率和将车子的终身成本降至最低。“有了位于申达央的HTSCC，我们努力为客户提供最佳的支持，所需要的培训和安全驾驶技巧，提升他们的司机的技能和确保他们的卡车获得最好的照顾。”
道路安全一直是马来西亚最关心的课题。日野尽其本分，透过防御性驾驶培训和竞赛，协助降低因人为失误而造成的交通事故率。“我们也希望能够透过环保驾驶技能和习惯，协助客户提高成本效益。”
