Scania (Malaysia) Sdn Bhd recently launched its upgraded Port Klang branch that is expected to strengthen its sales and services for customers within the region.
Strategically located near North Port, the branch is easily accessible for customers to send their Scania vehicles for scheduled maintenance and also repairs if needed.
Officiated by the Malaysian Minister of Transport Anthony Loke Siew Fook, Scania Malaysia Port Klang covers 1,343 square metres and features 10 new work bays, a wash bay and an overhead crane to cater to the growing customer requirements.
The RM3.8-million upgrade also includes a customer reception area, cafeteria, driver room as well as amenities such as showers, changing rooms and a prayer room to better serve customers, drivers and employees.
“It is important that Scania has a strategic presence in Port Klang where there is a lot of activity in the haulage business. The opening of the newly upgraded Scania Malaysia Port Klang demonstrates our continuous improvement in providing the best services for all our customers for their profitability in this region and across the country,” said Managing Director of Scania Southeast Asia Marie Sjödin Enström.
“For customers to get the most out of their fleet, it is vital that Scania support them with the right solutions; so convenient access to workshops and genuine parts is crucial for our customers anywhere. Our parts add value to their business because they are engineered for ultimate performance, endurance, fuel economy and safety as well as lower environmental impact such as reduced carbon emissions,” added Marie.
Because maximum uptime is important for truck operators, Scania has added more work bays – bringing it to 22 – to ensure that customers within the region get the highest quality advice, maintenance and parts to help their business.
Service at Scania Port Klang is carried out by 22 ‘skilled’ technicians, who could work on up to 30 vehicles per day with the facility upgrade. Like all its employees, Scania says these technicians continuously receive formal training and undergo on the job learning to enhance their skills, knowledge, professionalism and teamwork to ensure that they deliver a more effective service to customers.
With the belief that sustainable transport is all about moving people and goods while contributing to economic and social development without jeopardising human health and safety or endangering the environment, Scania adds that the Port Klang team would provide customers with tailored solutions that promise to bring about efficiencies within the customers’ entire transport flow.
斯堪尼亚东南亚区董事经理玛丽（Marie Sjödin Enström）表示：“有鉴于巴生港口蓬勃发展的运输业，在巴生港拥有策略性据点对斯堪尼亚非常重要。斯堪尼亚马来西亚巴生港口分行的升级和开张，显示了我们为了此区域及全国各地客户的盈利，不断努力改善我们的服务。”