Rapid Bus Acting CEO Ku Jamil Zakaria announces 19-route transition to on-demand services to improve efficiency across the Klang Valley network.
First Phase Affected 16 MRT Feeder Routes and 3 Rapid KL Lines
Rapid Bus Sdn. Bhd. (Rapid Bus) has commenced the first phase of a major restructuring of its Klang Valley network, transitioning 19 routes to an on-demand service model as of January 16, 2026.
The reorganisation affects approximately seven per cent of the operator’s 281-route network and involves 16 MRT feeder routes and three Rapid KL lines.
“This restructuring is based on the findings of the Demand-Led Bus Network Study, a data-driven bus network planning study based on actual passenger usage data that has been implemented since mid-2024,” explained Rapid Bus Acting Chief Executive Officer, Ku Jamil Zakaria.
The restructuring primarily impacts feeder services for several MRT stations. For instance, in the Metro Prima and Sri Damansara areas, routes T111, T112, and T113 have been replaced by a new zone covering Taman Beringin, Taman Bukit Maluri, and Taman Sri Sinar. Similarly, routes T118 and T119 serving the Sri Delima and the Kentonmen stations have been consolidated into the Sri Segambut and MITEC service areas.
The Putrajaya and Serdang corridors have also been affected. Routes T508, T510, and T512 at Putrajaya Sentral have been merged into zones serving Presint 11 and PICC. In Serdang, routes T562, T563, and T564 have been replaced by on-demand services connecting Serdang Raya to Pavilion Bukit Jalil. Additionally, two routes serving the Kuala Lumpur central business district (CBD), T819 and T820, have been integrated into the broader CBD on-demand zone.
Rapid Bus said the reorganisation aims to improve operational efficiency and service reliability by aligning resources with actual passenger demand. Access for existing users remains guaranteed through the Rapid On-Demand mobile application, which allows commuters to book trips digitally.
The operator also said that it would continue to provide updates via its official website and social media channels as the phased restructuring continues throughout the year.
