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Volvo Trucks Malaysia Enhances Service Support for Customers with Uptime Promise

Volvo Trucks Malaysia Customers
Customers who subscribe to the Volvo Truck Gold Service Agreement are automatically entitled to enjoy the benefits of Uptime Promise.

Volvo Gold Service Agreement Added New Service

Volvo Trucks Malaysia (Volvo) believes it has pushed the boundary on customer service with the recent launch of Uptime Promise, a newly added service to its Gold Service Agreement for after-market support.

This Uptime Promise is a unique feature as it provides monetary compensation to customers who have a truck on breakdown time that exceeds Volvo Trucks’ committed time to put the truck back on the road. This c...

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