Focused on a driver aptitude test (DAT), the programme is offered at the Hino Total Support Customer Center (HTSCC) in Sendayan.
Hino Malaysia and Yamato Joins Hands in Safe Driving Training Programme
Hino Motors Ltd, the subsidiary of Hino Motors Sales (Malaysia) Sdn Bhd (HMSM), and Yamato (YTM) have created a new safe driving training programme that leverages on both companies’ safety related experience and capabilities. Focused on a driver aptitude test (DAT) at the 39,600sq m training facility belonging to HMSM, the programme is offered at the Hino Total Support Customer Center (HTSCC) in Sendayan.
The rationale behind this is that Malaysia has a population of about 30 million and a steady economic growth rate of around 5 per cent annually, making it a leader among developing countries in Southeast Asia. However, the number of road deaths in 2018 is high at 6284 and traffic safety is recognised as a social issue requiring a cooperative response from the public and private sectors. To contribute to the development of a safe and secure vehicle operating society in Malaysia, the two companies are taking advantage of their joint experience in Japan and Malaysia to launch an initiative for safe vehicle operation in the logistics and transport businesses.
“‘Total Support’ is Hino’s original unique concept with which we place emphasis on ‘Caring for our Customers’ Business’ and aim to contribute to their business needs and success throughout the lifetime of our products. Total Support also conveys a continuous building of trust to become the ‘True partner of our esteemed customers’. Through the Total Support concept, Hino is not only conducting training focused on the excellence of maintenance services but also providing driving training, as the right driving technique contributes to lowering the risk of an accident occurring,” said Atsushi Uchiyama, Managing Director of HMSM.
The training programme provided by HTSCC includes safety-related content using a combination of driving aptitude diagnosis, training lectures and vehicle training. The training is based on each driver’s driving characteristics, with the aim of further improving the person’s knowledge, awareness and driving skills for safer transport. Specifically, instructors use the results of qualitative driving aptitude tests and give awareness through quantitative on-the-job training as well as facilitate improvement in their knowledge and consciousness of safe driving. In addition, training results are shared with the drivers and business operators as an aid to their daily safe driving guidance.
The invited media also had a chance to try out the Aptitude Test as well as took a few rounds in Hino 300 and 500 trucks at the HTSCC.
HMSM was established in 1977 and in addition to providing best-fit trucks and buses for Malaysian customers, the company promotes ‘Total Support’ to ensure that each vehicle purchased makes a strong contribution to the customer’s business. As part of this, the establishment of the HTSCC in 2015 was aimed at providing training programmes that emphasised safe and fuel-efficient driving, which eventually works to maximise the uptime and minimise the life-cycle costs of the customers’ vehicle. Customer interest in the safe driving classes is said to be high and the company has implemented a programme that is optimised for transport business operators in Malaysia.
YTM began operations in 1988, focusing on forwarding and overseas moving businesses. In 2011, the company launched door-to-door parcel delivery services, ‘TA-Q-BIN’. When the business first started, YTM leveraged on the experience it accumulated over many years of operating in Japan, particularly in regard to safety. In addition to educating drivers, the company promoted the development of in-house safety coaches, with the aim of improving safety instruction skills locally.
Moving forward, both HMSM and YTM said they would continue to work together to further enhance their programmes and content to achieve a safe and secure vehicle operating society in Malaysia.
大马日野推介驾驶能力倾向测验和安全驾驶培训
日野汽车有限公司子公司–日野汽车销售（马）私人有限公司（HMSM）与雅马多运输（马）私人有限公司（YTM）运用双方在安全方面的经验和能力，联合策划一项崭新安全驾驶培训计划。这个计划专注于司机驾驶能力倾向测验（DAT），并在该公司位于芙蓉申达城（Bandar Sendayan），面积为39,600平方米的培训基地，日野全方位客户支援中心（HTSCC）进行测试。
促使该公司举办此驾驶培训计划的原因是因为马来西亚的人口接近3，000万人，经济成长率按年增长5%，这个表现使得马来西亚崛起为东南亚发展中国家的佼佼者。然而，在2018年，马来西亚的车祸死亡事故高达6，284宗， 而交通安全是被认可为急需公共和私人领域联手遏制的社会问题。为了在马来西亚创建一个机动车安全操作的社会，两家公司运用了他们在日本和马来西亚的共同经验，联手在物流及运输领域推动卡车安全操作计划。
“全方位支援是日野原有的独特概念，我们着重于‘关怀客户的业务’，并在我们产品的整个使用寿命中，为他们的业务需求和成功作出贡献。全方位支援也传达了持续建立的信任，成为‘我们尊贵客户’的真正伙伴。通过全方位支援，日野不仅聚焦于主办卓越的维修服务，也提供驾驶培训，因为正确的驾驶技巧，将降低交通事故的发生。”日野汽车销售（马）私人有限公司董事经理内山厚志（Atsushi Uchiyama）表示。
HTSCC所提供的安全驾驶相关培训课程中，结合了驾驶能力倾向测验、讲课培训和卡车培训。在HTSCC进行的培训计划是按照司机不同的驾驶方式而设计，旨在进一步提高他们的安全驾驶知识、醒觉和驾驶技巧。指导员将利用驾驶能力倾向测验的定性结果，通过在职培训的定量方法提高司机的意识，加强司机安全行驶方面的知识和警觉性。此外，培训成绩将发送给司机及业者，作为他们日常安全行驶的指南。
受邀的媒体除了有机会尝试驾驶能力倾向测试，还能在HTSCC测试日野300和500卡车的性能。
HMSM成立于1977年，除了为马来西亚客户提供最适合的卡车及巴士外，该公司也积极推广 “全方位支援” 服务，以确保销售的每一辆商用车都能为客户的生意做出巨大贡献。日野在2015年设立了日野全方位客户支援中心（HTSCC），旨在提供以安全和省油驾驶技术为重点的相关培训课程，借此最大化延长客户的卡车运行时间、降低卡车生命周期成本。客户对安全驾驶课程兴趣盎然，该公司也在马来西亚推出一个能优化运输业者运营的项目。
雅马多运输（马）私人有限公司创立于1988年，专注于货运代理及国际搬迁业务。2011年，该公司推介门到门包裹递送服务——黑猫宅急便（TA-Q-BIN）。在运营初期，马来西亚雅马多运输充分运用多年在日本经营累积的经验，尤其是与安全相关的知识来发展业务。除了教育本地司机，他们也积极培训内部的安全教练，以改善马来西亚的 安全教学技巧。
两家公司将在日后进一步加强他们的课程和内容，以使马来西亚成为一个安全可靠的车辆运营社会。
