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A momentous truck handover event to mark this milestone was held at the headquarters of TNB, with attendance from all the companies’ management teams.
Filip Van den Heede, Managing Director Hub Malaysia, UD Trucks said at the handover event: “As a highly valued customer of ours, we are very glad and honoured that TNB, whose core business is to provide electricity nationwide and is a key contributor to nation building, has purchased another nine units of the heavy-duty Quester. TNB’s choice is a testament of UD Truck’s reliability. Quester is made to fit all the needs of Malaysian customers and their logistics demands, with versatility, uptime and safety in mind. It is a truck designed for reliability and built with robust and quality components to deliver extra productivity and superior uptime. We are confident that TNB and Malaysia’s electricity supply would benefit greatly from these trucks.”
Echoing Van den Heede’s delight, Wong King Yoon, Chief Executive Officer, TCIE, said: “This truly highlights a successful relationship with a valued customer based on our brand promise to go the extra mile, which comprises quality products and strong aftermarket support that we have been providing. We are highly appreciative of the confidence TNB continues to give us.”
TNB’s activities represent the entire electricity production and supply value chain. These nine newly purchased UD Quester trucks comprised seven 18-tonne trucks and two 24-tonne trucks that would be used by TNB as mobile generator sets to support the national electricity needs in case of any breakdown, standby and planned shutdown. All the trucks would be allocated at TNB’s Fleet Management Department branches across Peninsula Malaysia.
Mohammad Anas Ibrahim, General Manager, Core Operation & Shared Services, Fleet Management Department, Tenaga Nasional Berhad, said: “TNB’s role as the nation’s electricity provider is to ensure that customers are connected with power from power plants through a network system made up of transmission lines, substations and distribution lines. It is via this reliable system that TNB supplies electricity to Malaysians consistently and continuously, as well as ensuring there is always a balance between demand and supply. If any case of electricity breakdown happens, it needs to be resolved quickly by having mobile generator sets as immediate backup.
“As such, we need reliable and versatile trucks that could be used as mobile generator sets and which could be deployed quickly for a solution. This would enable us to minimise electricity disruption to our customers and continuously stay committed in supporting the country’s electrical needs,” said Mohammad Anas, who represented Datuk S. Viswanathan, Senior General Manager, Fleet Management Department, Tenaga Nasional Berhad during the handing over ceremony.
“Apart from robust and versatile trucks, we also need fast service maintenance support. TCIE’s after-sales service department has been very attentive and they have always provided fast response to any of our enquiries. As such, we believe that UD Trucks and TCIE are strong partners who would take good care of TNB’s needs, allowing us to concentrate on our core operations with peace of mind.”
He added that TNB Fleet Management Department bought its first UD truck in 2006 and had plans to purchase more light and medium-duty trucks this year to replace older trucks in its fleet, with the objective to increase operational efficiency.
Tan Chong Industrial Equipment has an extensive network of 43 services centres and dealerships nationwide. Any purchase of UD trucks is supported by UD Extra Mile Support services that include UD Genuine Service and Parts, UD Driver Training, UD Telematics and UD Trust Service Agreements for customers.
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