Page 26 - TBN-2015-2
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LOCAL INDUSTRIAL NEWS 本地业界动态
MAN Truck & Bus Malaysia Opens New Service Centre in Prai
Transport busi- ness needs not only high-per- formance, reliable and economical vehicles but also a professional partner that offers an optimum range of ser- vices.
In extending its part- nership with customers and to give greater sup- port, MAN Truck & Bus Malaysia has added more service centres nationwide in its effort to excel in the after- sales service, and the latest one is in Prai.
The company’s approach is said to be simple, yet ef- fective. It finds and takes the best people, qualifies them professionally, listens carefully to customers and provides optimum flexibility and reliability in the ser- vices it offers to fulfil its goal of maximising customers’ benefits and profits more efficiently in the long term.
Its highly qualified trained people are said to be thor- oughly dedicated to their task in offering solutions that comprise precision, availability and flexibility.
In addition, the company says it combines services and tailors them to the individual requirements to give customers the best possible advantage. The services provided include Aftersales Support, 24-7 Breakdown Service, Parts and Sales.
The Perai Service Centre, which was in operation from 28th January, 2015, will focus on post-sales support for all MAN Truck & Bus products. Cus- tomers will benefit with a better turnaround time for post-sale support requirements, besides the ac- claimed high standards in the quality of service and reliable processes.
马来西亚曼卡客车
北海开设新服务中心
够提供优化服务系列的专业伙伴。 运
输业务的需求不仅只是高性能、可靠及经济的车子,而是能
马来西亚曼卡客车公司为了延伸它与客户之间的合作关系,还有为他 们提供更好的支援,在国内添加了许多服务中心,朝更好的售后服务 努力。
该公司的做法一向是简单却充满效率。它寻找和采用最恰当的人选,装 备他们让他们具有专业资格、用心聆听客户机并提供优化、弹性及可靠 的服务,实现它长期将客户的利益和利润最大化的目标。
它训练有素的高素质员工,将致力于为客户提供结合了精确性、可用性 及充满弹性的解决方案。
此外,该公司表示,它将服务结合起来,并可按客户的个别需求量身打 造,为客户带来最大的好处。他们所提供的服务包括售后支援、24-7紧 急救援及零部件服务。
这家于2015年1月28日开始营业的北海服务中心,将聚焦于为所有的曼 卡客产品提供售后支援。在高品质的服务及可靠的程序外,还可为客户 提供更迅速的售后服务。
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