Page 37 - TNB 2024-1

Hino Opens Service Outlet in in Langkawi 日野浮罗交怡开设服务中心 Heading the service outlet is is Maintenance Repair Overhaul (MRO) Manager Mohd Azlan Abdul Latif and his well-trained team who are ‘dedicated to providing a a a a a a a a a a a a comprehensive range’ of Hino services including 24-hour breakdown support Symbolic Presentation of of the appointment letter of of HASO Langkawi between Zachary Ismail Ismail Zee Ismail Ismail Chief Executive Officer Mara Liner Sdn Sdn Bhd Bhd and Hiroshi Takahashi (right) Managing Director Hino Motors Sales Malaysia Sdn Sdn Bhd Bhd Hino Hino Hino Motors Sales (Malaysia) Sdn Bhd achieved a a a a a a a a a a a a a key milestone by unveiling its latest service outlet the Hino Hino Approved Service Outlet (HASO) in in in in in December 2023 This is is said to mark a a a a a a a a a a noteworthy advancement in in in in Hino's dynam- ic ic dealer development programme resulting from a a a a a a a a a a a a a a a a strategic col- laboration with Mara Liner Sdn Bhd (MLSB) a a a a a a a a a a a a a a a major industry player The launch of of o HASO in in in in Langkawi signified an an an extension of of o service offering to to customers on the island MLSB a a a a a a a a a a a wholly-owned subsidiary of Majlis Amanah Rakyat (MARA) specialises in in in in public transportation logistics and bus services covering all states in in in in in Peninsular Malaysia This col- laboration is is set to enhance the business capabilities of of both parties For Hino it it it represents an an an an expansion of of its dealer service service network improving reach and customer service In early 2021 Hino introduced HASO a a a a a new service outlet ded- icated to to providing 100 per per cent after-sales support for custom- ers ers covering all Hino Hino operation areas with a a a a a a a a a a a a a a particular focus on on on service and repair Hino Hino underscored that in in in in in in in the commercial vehicle vehicle industry its priorities were not only in in in in in in selling vehicles but also emphasising after-sales service service This commitment is is is said to to to to ensure optimal services maintain customer vehicles in in in in in top condition and and contribute to to to to seamless logistics and and business operations Located along Jalan Air Hangat Kuah in in in Langkawi the outlet covers 12 000sq ft and offers ample parking for for vehicles coming in for service It boasts four service bays equipped with the the latest latest equipment and and tools for fast and and efficient servicing including the the latest latest Hino Diagnostic system DX III The technicians are said to to be trained and and experienced in in in in in in in servicing and and repairing commercial vehicles bringing expertise not commonly found on on Langkawi Island While waiting for their truck or or bus to to be serviced drivers could relax in in the the customer lounge which offers complimentary refreshments and free WiFi 活力的代理商发展计划的显着进步，该全新的服务中心正是日野 与行业主要参与者Mara Liner私人有限公司(MLSB)战略合作的成 功。浮罗交怡HASO的发布会标志着日野为该岛上的客户所提供的 延伸服务。 MLSB是土著信托局(Majlis Amanah Rakyat)的全资子公司，专 门为马来西亚半岛所有州属提供公共交通、物流和巴士服务。此 次的合作旨在增强双方的业务能力，对日野来说，代表着日野代 理商服务网络的扩张，改善了覆盖范围和客户服务。 2021年初，日野推出了新的服务中心HASO，致力于为客户提供百 分之百的售后支持，覆盖日野所有运营区域，而且特别注重服务 和维修。日野强调，在商用车行业，重点不只是在销售车辆，更 重要的是售后服务。日野的这一承诺将为客户提供最佳服务，确 保他们的车辆保持在最佳状态，带来顺畅的物流和业务运营。 此服务中心位于浮罗交怡的Jalan Air Hangat Kuah，占地 12 000 平方尺，停车位充足。 它拥有四个维修车间，配备了最新的设备和工具，包括最新的日 野诊断系统DX III，可达到快速高效的维修。该中心的技术人员 都经过商用车保养和维修方面的培训，经验丰富，拥有浮罗交怡 岛上不常见的专业知识。在等待卡车或巴士维修时，司机可以在 提供免费茶点和WiFi的客户休息室放松身心。 该服务中心的大修维护 (MRO) 经理是莫阿兹兰(Mohd Azlan Ab- dul Latif)和他训练有素的团队，他们致力于提供全面的日野服 务，包括24小时故障支持。 认可服务中心(HASO)举行发布会。这显示了日野充满 日 野汽车销售(马来西亚)私人有限公司于2023年12月达 成了一个重要的里程碑，为其最新的服务中心——日野 Plaque Exchange Ceremony between Datuk Wira Dr Asyraf Wajdi Dato' Dusuki Chairman MARA and Hiroshi Takahashi Managing Director (right) Hino Motors Sales Malaysia Sdn Bhd 37 truck & bus news 2024/1